How can I see the current status of my projects?
To see the status of your projects, log in to your dashboard, and click on your name in the upper-right corner to expand the drop-down menu. Select the “My Support Requests” option, which will bring you to a view of all of your submitted support requests, along with their current statuses and date of last update.
What’s the difference between “Basic” and “PRO” status? What actions can I take to achieve “PRO” status?
Organizations will have different tiers of support available to them based on their level of engagement in the TRANSFORM Support Hub. When your organization is first accepted into the TRANSFORM Support Hub, you will automatically be given the “Basic” ...
What is the "save for later" button that I see on project postings?
This is a handy feature that allows you to collect a curated list of projects you might be interested in, but aren't quite ready to apply for yet, that is accessible right from your dashboard! When you are browsing our platform for projects, and ...
What are the different types of projects I can request support with?
Request a Pro Bono Consultant for Project-Based Support Get expert support over a longer period of time on a specific project with a clear deliverable, like designing a new website, setting up an accounting system, or developing a marketing strategy. ...
Are there any actions I can take to qualify for additional support?
Yes! The more you engage, the more support you can qualify for. Learn about the specific actions that you can take to earn “Pro” level support in this FAQ. We also recommend that organizations attend the free webinars on a monthly basis and submit ...
Can I edit a support request once I’ve already submitted it?
Yes. To do so, first log in to your dashboard. In the upper right-hand corner, you’ll see your name with a downward facing triangle beside it. Click that to expand the drop-down menu, and select “My Support Requests” from the options. Once you click ...