How do I check the status of my introduction requests?
All of your inbound and sent introduction requests will appear in your inbox. To access your inbox, log in to your dashboard, click on your name in the upper-right corner to expand the drop down menu, and select the “Inbox” option.
What’s the difference between “Basic” and “PRO” status? What actions can I take to achieve “PRO” status?
Organizations will have different tiers of support available to them based on their level of engagement in the TRANSFORM Support Hub. When your organization is first accepted into the TRANSFORM Support Hub, you will automatically be given the “Basic” ...
What are introduction requests?
As mentioned in this FAQ, introduction requests are short messages sent by the interested party that outline why they’re interested and what they have to offer. You can receive introduction requests from Experteers who are interested in either a ...
How can I see the current status of my projects?
To see the status of your projects, log in to your dashboard, and click on your name in the upper-right corner to expand the drop-down menu. Select the “My Support Requests” option, which will bring you to a view of all of your submitted support ...
What if the introduction call does not go well?
If you finish an introduction call and decide it's not the right fit, we recommend that you write to the Host Organization, thank them for their time, and inform them why you felt it wasn’t a good match. Please be honest so that the organization can ...
Can I edit a support request once I’ve already submitted it?
Yes. To do so, first log in to your dashboard. In the upper right-hand corner, you’ll see your name with a downward facing triangle beside it. Click that to expand the drop-down menu, and select “My Support Requests” from the options. Once you click ...