I received my acceptance email. How do I get started?
Congratulations! Now that you’ve been accepted, log into your dashboard where you will see prompts to take the following two actions:
- Watch the welcome video: the welcome video is a brief onboarding training that explains how the TRANSFORM Support Hub works and how to get started.
- Complete the program priorities form: Once you’ve watched the welcome video and learned about the different support pillars, you’ll then complete the program priorities form to let our team know which one you’d like to focus on first. Once you submit it, our team will follow up with you directly via email with additional information, tips, and guidance related to the support pillar you chose so that you can start getting value from the TRANSFORM Support Hub right away!
What is the program priorities form? Is it required?
The TRANSFORM Support Hub brings together a diverse range of support options (or ‘support pillars’), and the program priorities form allows you to share with our team which pillar you want to focus on first as you onboard. Although not required, we ...
Where can I find the onboarding video?
The first three times you log in to your dashboard, you will see a prompt to ‘watch the welcome video’ with a clickable link. After that, you can revisit the video at any time with this link.
How do I turn on/off the emails and reminders I get for different support pillars within the TRANSFORM Support Hub (like learning, community, and matching)?
As an on-demand accelerator, the TRANSFORM Support Hub is designed to be responsive to you - meaning that you can access the kind of support you need, when you need it (without getting reminders about the support pillars that you don’t need.) When ...
What are the different ways social enterprise support organizations can get involved with the TRANSFORM Support Hub?
Investors and other social enterprise support organizations can join the Support Hub in a variety of ways, including: Financial Sponsorship: providing financial support to more social enterprises, and/or Resource Contributor: sharing guides, ...
How do I search the platform for Experteers? Can I get in contact with them?
On the left-hand side of your dashboard, select the “Recruit Experteers” option from the “Request Support” category, which will bring you to our search page. When you find a professional you’re interested in, you can select the “request introduction” ...