Are there any actions I can take to qualify for additional support?
Yes! The more you engage, the more support you can qualify for. Learn about the specific actions that you can take to earn “Pro” level support in this FAQ. We also recommend that organizations attend the free webinars on a monthly basis and submit their guides for feedback in the TRANSFORM learning modules.
For specific support not listed, please reach out to email@example.com
What’s the difference between “Basic” and “PRO” status? What actions can I take to achieve “PRO” status?
Organizations will have different tiers of support available to them based on their level of engagement in the TRANSFORM Support Hub. When your organization is first accepted into the TRANSFORM Support Hub, you will automatically be given the “Basic” ...
Can I edit a support request once I’ve already submitted it?
Yes. To do so, first log in to your dashboard. In the upper right-hand corner, you’ll see your name with a downward facing triangle beside it. Click that to expand the drop-down menu, and select “My Support Requests” from the options. Once you click ...
What is “preferential support,” and what kind of organizations qualify for it?
Preferential support means that your organization will receive priority in being matched to experts, skills-based volunteers, and new business connections, along with access to certain exclusive events or networking opportunities. We are able to ...
How can I see the current status of my projects?
To see the status of your projects, log in to your dashboard, and click on your name in the upper-right corner to expand the drop-down menu. Select the “My Support Requests” option, which will bring you to a view of all of your submitted support ...
How do I submit a support request?
To submit a request for support, first log into your dashboard. On the left-hand side, you’ll see a menu of options. Select the “Submit a Request for Support” option. Once you’ve clicked “Submit a Request for Support,” you will be guided through the ...